How quickly can you install a stairlift?

In most cases we can install a straight stairlift within 24 hours of your inquiry. Curved stairlifts require a custom rail which typically takes 1–2 weeks. The actual installation takes around 1 hour.

What is the difference between new and refurbished stairlifts?

New stairlifts come with a 2-year warranty and the latest features. Refurbished stairlifts are fully tested and safety-checked with a 12-month warranty at up to 40% less cost.

Do you offer finance options?

Yes, we offer 0% finance to help spread the cost with no hidden fees and no pressure to commit.

Do you service and repair all makes of stairlift?

Yes, we service and repair all makes and models. Our average emergency response time is 12 hours and we fix 99% of issues on the first visit.

Is a home assessment really free?

Absolutely. There is no charge and no obligation. One of our engineers will visit, assess your staircase, and provide a clear quote with no pressure.

Stairlift for a Curved or L-Shaped Staircase

What Is a Curved Stairlift?

A curved stairlift has a custom-made rail designed to follow the exact shape of your staircase. Unlike straight stairlifts, which use a standard rail, curved models are manufactured to a precise template taken from your home. No two curved stairlift rails are identical.

Does My Staircase Need a Curved Stairlift?

If your staircase has any of the following, you'll likely need a curved stairlift: a bend or turn partway up, a landing between two flights of stairs, an L-shape, a spiral, or a return staircase. A GentleRise engineer will confirm this during your free home survey.

How Is a Curved Stairlift Measured?

During a free home survey, our engineer takes a detailed template of your staircase — recording the exact curves, angles, and dimensions. This template is used to manufacture a bespoke rail that fits your staircase precisely. The process is straightforward and usually takes around an hour.

How Long Does Installation Take?

Once the custom rail has been manufactured (usually 5–10 working days), installation typically takes 2–4 hours. The stairlift is fitted directly to the staircase treads — no wall fixings are needed in most cases.

How Much Does a Curved Stairlift Cost?

Curved stairlifts start from around £2,500 due to the bespoke nature of the rail manufacturing. The final cost depends on the complexity of your staircase. GentleRise will provide a fixed, all-inclusive quote after the home survey — there are no hidden extras.

Can I Get a Curved Stairlift on Finance?

Yes. GentleRise offers 0% finance on curved stairlift installations, allowing you to spread the cost over an agreed period with no interest. We'll discuss payment options during your free survey.

Are There Reconditioned Curved Stairlifts?

Curved stairlifts are always custom-made to order — which means there are no off-the-shelf reconditioned curved models. Every curved stairlift we install is a new, bespoke product manufactured for your specific staircase.

What Features Are Available?

Curved stairlifts from GentleRise include the same safety and comfort features as straight models: powered swivel seats, soft-start motors, footrest and seat sensors, and remote controls. We'll advise on which features are most useful for your needs.

How to Choose a Stairlift for a Curved or L-Shaped Staircase