Reconditioned vs New Stairlift — Which Should You Choose?
Reconditioned stairlifts are GentleRise's most popular choice — they save customers 30–40% without compromising on safety or reliability. Here's an honest comparison to help you decide.
What Is a Reconditioned Stairlift?
A reconditioned stairlift is a previously-used stairlift that has been professionally stripped, cleaned, repaired where necessary, tested, and safety-checked before being sold again. At GentleRise, every reconditioned model meets the same safety standards as a new unit.
How Much Can I Save?
Reconditioned straight stairlifts from GentleRise start from £795, compared to £1,295 for a new equivalent. That's a saving of up to 40% — significant when budgets are tight or when a stairlift is needed quickly.
Are Reconditioned Stairlifts Safe?
Yes. All reconditioned stairlifts sold by GentleRise are fully safety-tested and come with a 12-month warranty. They meet current UK safety standards and include all standard safety features: seat belt, footrest sensors, and smooth start/stop operation.
What Warranty Do I Get?
New stairlifts from GentleRise come with a 2-year warranty. Reconditioned models carry a 12-month warranty. Both include the same after-sales service and access to our engineer call-out service.
Can Reconditioned Stairlifts Be Installed Next Day?
Yes. Like new straight stairlifts, reconditioned models are available for next-day installation across most of the UK, subject to stock availability.
What Are the Disadvantages?
Reconditioned models are only available in straight stairlift configurations — curved stairlifts are always custom-made to order and are therefore new. Stock of reconditioned models may also be more limited in terms of colour and feature options.
Which Should I Choose?
If budget is a priority and your staircase is straight, a reconditioned stairlift is an excellent choice. If you want the newest technology, the full range of colour options, or a 2-year warranty, a new stairlift may be preferable. For curved staircases, a new custom model is the only option.
GentleRise Sells Both
We don't push you towards the more expensive option. During your free home assessment, we'll show you both new and reconditioned options for your staircase and give you honest advice on which offers the best value for your situation.
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